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Customer facing
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IT Consultant - Kelly Services

IT Consultant

Last Month

About the job

Kelly Services is a large multinational that has been serving the employment needs of Australian companies and candidates for the past 30 years, offering recruitment services in temporary, contract and permanent capacity within a wide range of industries at all levels.

Our client, a global leader in the FMCG has been providing Australians household essentials for over 140 years is currently looking for a Service Desk Analyst to focus on effective provisioning, installation / configuration & maintenance of systems hardware and software as well as related infrastructure. You will be primarily responsible for completing well-defined projects of small sizes, applying information system principles based in Milsons Point

Main responsibilities:

    * As an ITS team member, carry out assigned projects and tasks under the direction of a more experienced analyst in a timely, diligent, and professional manner.
    * Manage all IT related activity and coordinate local support with corporate network telecommunication, server, desktop, business, various IT teams and vendors.
    * Administer the Local Area Network (TCP/IP, MS Servers, MS SQL).
    * Manage and coordinate all infrastructure devices
    * Support laptop and desktop computer hardware, operating systems, network printers and corporate software used at the facility.
    * Interface and communicate with members of the Regional Infrastructure Services to apply corporate standards.
    * Develop and conduct various training and instruction for system users on operating systems, and other applications; assist users in maximizing use of networks and computing systems.
    * Ensure timely user notification of maintenance requirements and effects on system availability.
    * Maintain asset control and site licenses for department/organization.
    * Maintain confidentiality regarding the information being processed, stored or accessed by the network.
    * Strict compliance and adhere to ITS defined process and procedures.


    * Bachelor's Degree along with 1 year of relevant work experience, or 3 years of applied work experience.
    * Experience with MS Operating systems.
    * Experience with laptop, desktop, and printer hardware configuration and troubleshooting.
    * Experience with MS Office applications (Word, Excel, PowerPoint, etc)
    * Customer orientated, and customer focused. Ability to communicate technical information to non-technical personnel.
    * Ability to learn and support new systems and applications.
    * Excellent communication and customer service skills

Please note that this is an ongoing temporary assignment. If you would like to be a part of a dynamic team with exposure to a global structure please apply today by hitting the Apply button or alternatively, send your resume to Erin Whitbread at erin_whitbread@kellyservices.com.au

Customer Facing & Not Customer Facing
$35.00 to $40.00 Hourly
Milsons Point, 2061
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About Kelly Services

Kelly Services is a Fortune 500 company delivering staffing solutions across more than 37 countries and territories that include temporary, full time placement, outsourcing and consulting.

In Australia, we are located in every major city nationwide and operate under 11 specialist divisions.