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Roadside Assistance Consultant - RACV

Roadside Assistance Consultant

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About the job

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Noble Park Contact Centre

Rotating Roster

Full Time Permanent Position

 

You must be available to commence with RACV from Monday 6 February, 2017.

 

RACV are searching for their next team of service experts to propel their careers in our Member Contact Centre. Roadside Assistance Centre Consultants play a critical role in caring for our members. They are the first point of contact and the reassuring voice after calling the RACV Emergency Roadside Assistance Line. 

 

You will join a dedicated Call Centre team answering incoming calls focused on providing exceptional service to our members in their time of need, just before our ever reliable yellow vans come to their rescue!

Being a clear communicator with a warm, friendly and professional telephone manner you pride yourself on your exceptional customer service skills and will be ‘Member’ focused. With strong attention to detail, you will be work well in a fast paced environment and deliver accurate business outcomes. You will grasp the role quickly, with the comprehensive training RACV provides and be naturally savvy and quick when navigating through multiple computer systems.

Hours of work:

  • This is a full time permanent position, following a rotating roster. 
  • Hours rotate between 6am and 11:59pm.
  • Your flexibility is essential.

Benefits:

  • Discount on Insurance products
  • Free roadside assistance
  • Discount on resort accommodation 

If you are looking for stability and to work with a reputable brand, this is the role for you!

Weekdays & Weekends
Noble Park, 3174
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About RACV

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